Introduction of MVC Architecture:

Data Model

View

Controller

Report & Dashboard

REPORT

Introduction of Report Types (Standard Report Type & Custom

Report Type)

Introduction of Types of Report

Tabular Report

Summary Report

Matrix Report

Join Report

Feature of the SFDC Report

Custom Summary Formula field

Bucket Filed

Condition High-lighting

Scheduling report for a future run

 

DASHBOARD:

Introduction of different dashboard components and their usage

Selection of the Component to meet the given requirement

Dashboard Settings

Formatting of the Different Graphs (Components)

Drill down to the source report while clicking on the graphs

Dashboard Running User concept